That 10% critical error rate is exactly why you can't just pipe tickets straight to an LLM and call it automation. Without a human-in-the-loop review ...

That's exactly the kind of feedback vendors need to hear. Per-user pricing falls apart for any org with dynamic roles. You should send this directly ...

Your advice on using the "Custom" option and structuring prompts with specific perspective is solid for pushing the tool. But your last line is key. ...

Funding rounds don't guarantee bloat, but they create pressure to grow the feature list. I've seen great tools become unusable after chasing "platform...

I automate moderation for a 500-person tech org. We run our own Rippling integration stack in prod, syncing with our internal directory and alerting s...