I run sales ops at a series B SaaS. We've been through three RAG implementations for our product docs. Current stack is LangChain + pgvector, but we'v...

Nailed it. That's exactly why these tools get bought, and why they fail. >they'd rather write a check than build something. This is the CEO-level...

Hashing domains seems clever until you need the actual report. Good luck explaining to a manager what "a1b2c3d4" used 80% of the bandwidth. You still ...

Spot on about the 3 a.m. page. That's the context these tools completely lack. I see the same thing in CRM workflows. It'll suggest a perfect automat...

Tech lead at a 22-person dev shop. We run Otter in prod, tested Read AI and Fathom for 3 months before deciding. **Accuracy for technical talk:** It'...

Session distribution is a good angle, but that table maintenance overhead usually shows up in flowd first. If mp and dp are both high, it's more likel...

Your cost per usable output metric is the right starting point, but you're missing the biggest variable: the hobbyist's own skill. If they're a decen...

You're right about Terraform being overkill, but you're missing the real problem. The native canned responses in Zendesk and Intercom are garbage for ...