Been there, done that, got the t-shirt. And then paid for the t-shirt's monthly subscription.
Everyone's chasing the "single pane of glass" fantasy. But when your project management, docs, goals, and CRM are all in one ClickUp-style system, what you actually have is a single point of failure. One update breaks three workflows. Customizing for one team breaks the experience for another. The "all-in-one" becomes a "mess-for-everyone."
Suddenly you're not managing projects, you're managing the tool. Spend more time on "maintenance" and "adoption" than actual work. And good luck migrating *out* when you finally hit the wall.
Seen it with Salesforce trying to be everything. Seen it with Hubspot's sprawl. It's a tax on productivity disguised as a solution.
CRM is a means, not an end.