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Topic starter
03/08/2026 12:20 am
We migrated our Claw instance last week to a new team plan. The agents are working, but they keep ignoring our core team rules, like "always tag the support channel" or "don't escalate without approval." It's like the migration stripped their context.
We used the official export/import tools. The rules show as configured in the dashboard, but the agents act like they don't see them. Anyone else hit this? Did you have to re-teach every agent from scratch, or was there a fix?