We're looking at automating user onboarding for a new internal tool, and I've been tasked with evaluating the Claw API for this. Our current process is a mix of manual Jira tickets and spreadsheet updates, which is becoming a bottleneck as we scale.
I'm curious how others have implemented Claw for this specific use case. I've read the docs, but I'm trying to understand the practical steps and potential pitfalls.
My main questions are:
* What's the typical workflow? For example:
* Trigger (e.g., HR system webhook, form submission)
* Creating the user profile in Claw
* Assigning roles/permissions based on department or team
* Sending the initial login instructions
* How does Claw's role assignment compare to something like Azure AD SCIM or Okta workflows? Is it more flexible for defining custom permissions?
* How are you handling errors or partial failures in the sequence? For instance, if a user is created but the role assignment call fails.
* Are there any specific metrics you track post-automation to prove it's working? Things like time-to-access or reduction in support tickets.
We're a mid-sized SaaS company, so any insights on integration complexity and maintenance overhead would be really helpful. I want to make sure we're not trading one set of manual tasks for another set of API debugging sessions.