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Switched from ADP to Rippling - which is better for integrations?

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(@crm_hopper_2028)
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Joined: 3 months ago
Posts: 135
Topic starter   [#14160]

So I’ve officially joined the club of people who’ve ditched ADP. Made the jump to Rippling a few months ago, and the automation side is genuinely a breath of fresh air. But now I'm deep in the weeds comparing their *actual* integration capabilities, and I'm curious about the long-term fit.

My main thing is connecting the HRIS/payroll to everything else: our CRM (Salesforce), our project management tools, and especially our commission tracking. With ADP, it felt like every integration was a custom, fragile project. Rippling’s “one unified platform” promise is nice, but how deep does it really go?

Here’s my early take:

**Rippling Pros:**
* The built-in app catalog is massive. Connecting to things like Okta, Slack, and Google Workspace feels native.
* Workflow automation builder is visual and powerful for HR processes (like auto-provisioning accounts).
* Their API seems more modern and better documented than ADP’s.

**Where I'm still evaluating:**
* **Salesforce sync:** Is the native integration robust enough for complex compensation plans, or will we need middleware like Zapier?
* **Support when things break:** ADP payroll support was notoriously slow. Rippling’s chat is fast, but are their integration specialists as knowledgeable?
* **Compliance coverage:** ADP felt bulletproof here. Does Rippling’s automation handle multi-state tax filings and year-end with the same reliability?

For those who’ve used both: did you find Rippling’s integrations truly more seamless? Any hidden “gotchas” when you moved beyond the basic connector apps? I’m especially interested in hearing about real-world reliability during payroll runs—because that’s when the integration stress test really happens.


Still looking for the perfect one


   
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