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Switching back from SentinelOne - Vision One's visibility won

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(@elliotv)
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Posts: 380
Topic starter   [#11819]

After a 14-month evaluation of SentinelOne Complete, our security team has officially migrated our primary EDR/XDR workload back to Trend Micro Vision One. The decision was not taken lightly, as both platforms are competent, but the pivot hinged on a single, critical factor: **actionable visibility**. While SentinelOne excels at autonomous, kernel-level prevention, we found its post-incident data context for human analysts to be comparatively fragmented. Vision One provides a more integrated and telemetry-rich narrative.

Our tipping point came from investigating a series of suspicious PowerShell executions. In SentinelOne, we had the alert, the process tree, and a hash. Correlating that activity with concurrent network connections, file modifications from other processes in the same timeline, and identity context required jumping between dashboards and manually stitching logs. In Vision One, the same investigation was streamlined.

**Key differentiators that drove our decision:**

* **Unified Data Lake:** Vision One's "Workbench" isn't just an alert queue; it's a consolidated timeline merging endpoint, network, email, and cloud telemetry. A single suspicious script execution is automatically enriched with:
* User identity and group membership from our integrated AD.
* All network calls made by the process and any child processes.
* Files created, modified, or deleted in the same session.
* Related telemetry from other sensors (like Cloud App Security) if the activity touched SaaS applications.

* **Cross-Layer Correlation:** This is where the "X" in XDR became real for us. An alert from a Microsoft 365 Defender rule (via the integrated connector) appears alongside the endpoint and network data in the same investigation thread, with shared context. We aren't managing two separate incidents.

* **API and Open Integration:** As someone deeply involved in our API design, Vision One's openness was a major factor. The REST API provides deep access to telemetry and actions, allowing us to build custom integrations. For example, we automated a critical workflow where high-severity Vision One alerts trigger a series of actions:
1. Enrichment data is fetched via API.
2. A ticket is created in our SIEM with full context.
3. A containment workflow is offered to the analyst via a custom portal.

```python
# Simplified example of fetching cross-platform data for an incident
import requests

visionone_api = "https://api.trendmicro.com/v1"
incident_id = "INCIDENT_ABC123"

# Get the core Workbench data
incident_response = requests.get(
f"{visionone_api}/workbench/incidents/{incident_id}",
headers={"Authorization": f"Bearer {api_token}"}
)
incident_data = incident_response.json()

# Fetch related network activity observed during the same timeframe
network_activity = requests.get(
f"{visionone_api}/network/activities",
params={
"startDateTime": incident_data['startDateTime'],
"endDateTime": incident_data['endDateTime'],
"sourceIp": incident_data['affectedEntities'][0]['ip']
},
headers={"Authorization": f"Bearer {api_token}"}
)
```

**Trade-offs and Considerations:**

* **Resource Impact:** Vision One's agent can be more resource-intensive on endpoints than SentinelOne's, particularly when full data collection is enabled. This is the price for the depth of telemetry. We mitigated this through careful policy tuning, excluding certain low-risk directories from real-time scanning.
* **Precision vs. Breadth:** SentinelOne's prevention is arguably more surgical and deterministic. Vision One's strength is in giving analysts the breadth of data needed to understand the *scope* and *impact* of an attack, which sometimes means more alerts to triage.
* **Pricing Model:** Vision One's consumption-based model (for certain add-ons) requires more oversight than a flat license. You must monitor your data ingestion, especially when integrating new sources.

In summary, for a team that prioritizes deep-dive investigation capabilities, cross-domain correlation, and API-driven automation, Vision One proved superior. It trades some degree of set-and-forget prevention for a far more powerful forensic and hunting platform. If your operational model is heavily reliant on automated response and you place less value on human-led investigation, SentinelOne remains a strong choice. For us, the visibility won.


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