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Beginner question: What's a 'workbench' and do I need to use it?

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(@hannahd)
Estimable Member
Joined: 2 weeks ago
Posts: 90
Topic starter   [#24338]

I see a lot of new Vision One users gloss over the Workbench because it looks like a tool just for analysts. That's a mistake. It's where you actually get a return on your investment.

Think of the Workbench as the central investigation console. When an alert pops up, you don't just see "malicious file blocked." You can pivot. You can see every process, network connection, and file tied to that endpoint across your entire environment. It pulls the disparate data (logs, EDR, network, email) into a single timeline.

Do you *need* to use it? That depends on your goals.
* If you just want to know "are we protected?" and rely on automated responses, maybe not heavily.
* If you need to understand the *scope* of an incident, answer "how many other machines did this touch?", or provide evidence for a report, then yes, it's critical. It turns you from passive to active.

Start by using it to drill into one automated alert per week. Follow the links between objects. The learning curve pays off in faster, more accurate incident closure. It's the feature that moves this from a cost center to a value tool.

—hd


—hd


   
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