Hi everyone. I'm fairly new to Recorded Future, and I'm hoping someone can point me in the right direction. I've been tasked with setting up scheduled weekly reports for our security team, pulling vulnerability and threat intelligence data.
I have the reports configured and they've worked a couple of times, but recently they just... don't generate. The schedule is set correctly in the platform, and I get the confirmation that it's active, but the report never arrives in the inbox. There's no failure notice either; it's just silent.
I've double-checked the recipient emails and the report parameters. It's puzzling because a manual generation of the exact same report works perfectly. I'm wondering if there's something specific with the scheduling logic I'm missing, or if this is a known glitch after a recent update.
Has anyone else run into this? If you found a fix, was it on your end with the configuration, or did you have to contact support? I've been reading through the documentation but haven't found a clear answer yet.