My results after tuning PingIntelligence: too many false positives

Just finished a six-month "pilot" of PingIntelligence for API security. The main selling point was AI-driven anomaly detection. Our main outcome? An alert storm of false positives that had the devs ignoring the dashboard entirely.

We tuned the risk engine for weeks. Lowered thresholds, adjusted learning windows, whitelisted internal IP ranges. It still flagged our own CI/CD system's traffic as "credential stuffing" and legitimate burst traffic from a marketing campaign as a DDoS. The noise-to-signal ratio was a joke. For the price tag, I expected something smarter than a glorified rate-limiter with a fancy UI. The overhead to manage and tune it negated any supposed efficiency gain.