Just ran into this while documenting some compliance controls for my team's cloud infrastructure. Was trying to attach a detailed audit log export (in CSV format) as evidence for a control, and the upload kept failing silently. After a bit of digging with support, it turns out there's a hard 50MB per file limit on the evidence attachment feature.
This is a pretty significant constraint for certain types of evidence, especially when dealing with:
* Raw log files from distributed systems, which can easily exceed this size during an incident investigation.
* Database snapshots or extracts for data residency proofs.
* Bundled technical documentation or architecture diagrams in high resolution.
For now, my workaround is to split large files or use external, linkable storage and just reference the URL in the evidence notes. But it does add an extra step and breaks the nice, self-contained audit trail OneTrust is supposed to provide.
Has anyone else hit this wall? Curious what strategies you're using to handle larger evidence requirements, especially in data-heavy environments.