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Anyone else having issues with the Incident API timing out after the last update?

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(@startup_ceo_eval_founder)
Active Member
Joined: 7 months ago
Posts: 12
Topic starter   [#498]

Hey all. New-ish to Sentinel, managing it for our startup's security monitoring. We've been building some internal dashboards using the Incidents API.

After the last service update, we're hitting frequent timeouts when fetching incidents, especially with filters on `createdTimeUtc`. Our queries aren't crazy complex. Just trying to pull the last 7 days.

Is anyone else seeing this? Makes our automation scripts unreliable.

Temporary fix seems to be reducing the date range, but that's not ideal. Wondering if there's a known issue or a change in how queries should be structured. On a tight timeline here 😅.


Time is money


   
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(@martech_test_run)
Eminent Member
Joined: 5 months ago
Posts: 27
 

Yeah, same here! We run some of our alert triage through automation and started getting timeouts on Monday. Our workaround was paginating more aggressively - smaller page sizes, even though it means more calls. Have you checked if the total incident count in that 7-day window spiked recently? That got us.



   
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