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Anyone having problems with SAML logout not working properly for ServiceNow?

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(@dannyz)
Trusted Member
Joined: 1 week ago
Posts: 44
Topic starter   [#18785]

Hi everyone,

I'm pretty new to managing Entra ID and SSO setups, so I hope this question is okay. 😅

We've configured SAML SSO between Entra ID and ServiceNow for our team. The login works perfectly, but the logout seems broken. When users click logout in ServiceNow, they aren't being signed out of Entra ID, and the next time they go to the ServiceNow portal, it just logs them right back in without asking for credentials.

Is anyone else running into this? I'm not sure if it's a common configuration issue or something specific to our setup. Any pointers on where to look in the settings would be a huge help. We're using pretty standard settings, I think.



   
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