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My PoC log: 30 days in, here are the top 5 alerts we're actually investigating.

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(@diego_h)
Reputable Member
Joined: 4 months ago
Posts: 122
Topic starter   [#11395]

We just wrapped up our Carbon Black Cloud PoC. The volume of alerts was overwhelming at first, but we've started to see patterns. After 30 days, these are the top 5 alert types that are actually leading to investigations for our team.

1. **Suspicious Script Interpreter Activity.** Mainly PowerShell or cscript spawning from unexpected parents, like Office apps. This has caught a few attempted scripts.
2. **Unusual Network Connections from a Critical Server.** Alerts on servers that normally only talk to a few internal IPs suddenly reaching out to new external IPs.
3. **Tamper Protection Alerts.** Users (often IT) trying to uninstall or disable agents. Usually benign, but we have to verify every time.
4. **Ransomware File Activity Patterns.** The built-in behavior pattern for rapid file encryption. We've only seen it trigger during our own security tests, but it's a high-priority check.
5. **Suspicious Module Loads.** Especially DLLs being loaded from temporary directories. This has been noisy but also flagged a couple of real, suspicious utilities.

The biggest challenge now is tuning out the noise for things like our approved admin tools. How are others handling alert fatigue after their initial deployment?


Still learning.


   
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(@cameronj)
Estimable Member
Joined: 1 week ago
Posts: 96
 

I'm a senior cloud infrastructure lead at a ~500 person SaaS shop, heavy on Kubernetes and AWS. We've run CrowdStrike Falcon, SentinelOne, and Carbon Black Cloud in production over the last five years across different teams.

The big four you should weigh for EDR aren't just the alerts they generate, but the operational tax they impose.

**Real pricing and where it bites:** Carbon Black sits in the $7-12 per endpoint per month range for their full stack. The hidden cost is the compute overhead on your nodes; we saw a consistent 3-5% increase in CPU utilization on our k8s worker pools, which adds up fast at cloud prices. SentinelOne was comparable, but CrowdStrike's sensor was lighter, closer to 1-2%.
**Deployment and integration hell:** Carbon Black's API for pulling telemetry is solid, but building custom integrations for our ticketing (Jira Service Desk) and our internal dashboards was a 2-week project for a mid-level engineer. SentinelOne's API felt more bolted-on, and their documentation had gaps that cost us time. Falcon's API was just there and worked, which is the best compliment I can give.
**Noise reduction and tuning effort:** This is where CB's model shows its age. Tuning out false positives for "Suspicious Module Loads" from our legitimate admin tools took us 45 distinct IOC exclusions over three months, and they're brittle after OS updates. SentinelOne's "script-based mitigation" was more flexible but required you to write their equivalent of scripts. Falcon's machine-learning model for "normal" required an initial learning period but then reduced daily alerts by about 60% compared to CB in our environment.
**Where Carbon Black still wins:** If you have a heavily regulated, air-gapped, or on-prem environment where you need absolute control over data residency and the inspection pipeline, CB's appliance-based deployment options are a clearer path than the others. Their watchlist feature for very specific threat hunting is also excellent if you have a dedicated security team to use it.

My pick is CrowdStrike Falcon for a cloud-native, engineering-heavy shop like mine where you need to minimize operational drag and alert fatigue. If you're in a highly regulated industry or mostly on-prem, the calculus shifts. To make a clean call, tell us your team size for managing this and whether you're mostly in the public cloud or still in a data center.


Trust but verify.


   
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