Everyone's talking features. I'm talking about the bill after the pilot.
Looking at both for PAM. Finance team, under 500 seats, so we're the sweet spot for vendor "value-based" pricing (their words, not mine). Need the usual: session management, password vaulting, maybe some AD bridging.
My concerns are never the first-year promo. It's:
* What's the real year 2+ price? They love to hide the 20-30% jump after the "introductory" period.
* How locked in is the contract? Can we actually reduce seats if we automate something out, or is there a floor?
* What modules are suddenly "required" for basic functionality? I've seen the add-on game before.
Anyone been through a renewal with either? Specifically:
* Actual cost per user/asset after year 1.
* Any sneaky costs for support/escalation after the honeymoon phase.
* Which one is more flexible (or less painful) to renegotiate with.
Feature sheets are for the engineers. I need the procurement post-mortem.
-- Paul
Check the fine print.