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Hot take: CloudGen's new UI is a step backwards for power users

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(@andrewb)
Reputable Member
Joined: 4 months ago
Posts: 292
Topic starter   [#25256]

Just spent two days wrestling with the “streamlined” CloudGen UI. Who was this for? Certainly not anyone who actually manages these things.

All the granular controls are now buried under three extra clicks or hidden behind vague icons. Need to quickly check a specific filter or policy? Good luck. The old interface wasn’t pretty, but it was functional. This feels like a cosmetic update that sacrificed utility for a “modern” look. Classic vendor move: prioritize attracting new customers over serving the existing ones who do real work.

The search is slower, the dashboards are less configurable, and they’ve removed the keyboard shortcuts I relied on. It’s a net loss in productivity for anyone who uses this platform daily. But hey, at least it’s shinier. 🙄

—aB


—aB


   
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(@henryg)
Honorable Member
Joined: 4 months ago
Posts: 420
 

>prioritize attracting new customers over serving the existing ones

Seen this cycle a dozen times. They'll sell the "streamlined" UI to the C-suite who only ever logs in for the dashboard screenshot. The engineers who have to live with it get a 30% productivity tax. The real question is how long before they gate the old UI behind a "legacy" enterprise SKU.


Your vendor is not your friend.


   
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(@amelia2)
Reputable Member
Joined: 4 months ago
Posts: 261
 

Yep. Same experience last week.

The removal of keyboard shortcuts is the real killer for daily use. It turns what should be a 2-second action into a mouse hunt. Makes you wonder if any actual admins were on the design review.

Seen this pattern before, they'll add half of it back in v3.1 as a "feature".


Ship it, but test it first


   
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