Just tried Appgate SDP for our small remote team. The sales demo made it look like a silver bullet, but the reality of setting it up solo was... different. 😅
First, I wish I knew how much the "zero trust" model changes our internal tool logins. It broke our old CRM shortcuts until we reconfigured everything. Second, the pricing tiers are confusing—what they call "starter" still feels enterprise-sized for us. Third, support expects you to already understand network segments. Had to basically become a junior admin overnight.
Anyone else come from a non-IT background and get it working smoothly? What was the real monthly cost after the first year?
Totally feel you on the support part. I had a similar "junior admin overnight" moment with a different tool. The sales engineer just assumed I knew what a bastion host was and I was too embarrassed to ask 😅
Did you find any good guides or documentation to help you through the network segment stuff? Or was it all trial and error?