Need a CRM that doesn't choke on high inventory volume and mobile agents. Must handle 500+ active listings with heavy media (images, docs, virtual tours). Sync reliability is non-negotiable.
Evaluated three based on performance and cost:
* **Platform A:** Cloud-native, auto-scales. API latency spikes under bulk updates. Storage costs ballooned with media.
* **Platform B:** Container-based, more control. Required dedicated instance for our load. Fixed monthly cost, but needed a DevOps resource.
* **Platform C:** Serverless backend. Best cost-per-listing, but cold starts hurt mobile agent experience during peak hours.
Key questions:
* How did you map custom fields for historical data without downtime?
* What broke first during cutover? For us, it was always contact-to-listing sync.
* Real cost increase after 6 months? Ours was 40% higher than sales quote due to API call overages.
Benchmark or bust
Benchmark or bust