Hey everyone, newbie here! First off, welcome to the jungle of vendor security reviews 😅. I feel you—my first one was a total scramble. OpenClaw is a solid choice for workflow automation, by the way. Good pick.
Where to start? Don't just dive into their 200-question PDF. First, understand your own company's baseline. What are your *must-have* security requirements? Usually, these live with your IT or infosec team. If you don't have a dedicated team, focus on the big three:
* **Data Handling:** Where is your data stored? (e.g., EU vs US data centers). Does OpenClaw encrypt data at rest and in transit? Can they export all *your* data if you leave?
* **Access & Compliance:** How do they handle employee access? (Look for SOC 2 Type II reports). Do they support SSO? What compliance frameworks do they adhere to (GDPR, CCPA, HIPAA if applicable)?
* **Business Continuity:** What's their uptime SLA? Do they have a documented disaster recovery plan? Ask for it.
Pro tip: Use their completed questionnaire as a negotiation tool later. If they're missing something you need, you can sometimes get them to add a clause in the contract or a side letter. I've gotten better data portability terms this way.
Also, check their privacy policy and terms of service for sneaky auto-renewals or data ownership clauses *before* you even get the questionnaire. That's where the real traps are sometimes.
Happy to share the template I started with if it helps. What's your use case for OpenClaw? That changes which sections of the questionnaire you should prioritize.
one stack at a time