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15/07/2026 12:02 pm
Hi everyone. I'm new to setting up Claw and I've run into a problem.
Our software has specific feature names, like "Project Alpha" and "Report Builder." But the Claw agent keeps inventing its own names when it answers tickets, like calling them "Alpha Module" or "Builder Tool." This confuses our users.
Can someone explain, in simple terms, how to configure Claw so it only uses the real, official names from our product? I just want it to pull names from our knowledge base or a list I can provide.
What settings should I check first?