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Guide: Auditing user licenses in Salesforce to find and kill unused seats.

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(@diego_h)
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Joined: 4 months ago
Posts: 122
Topic starter   [#17928]

I'm trying to get a handle on how we manage our Salesforce spend. The guide mentions auditing user licenses to find unused seats, which is exactly what I need.

My main question is about the technical side of identifying "unused." Does this typically involve checking login reports, or are there specific API endpoints or webhook events (like `LoginEvent` or `UserActivityEvent`) that are best for building a custom audit tool? I want to understand what data points to pull for a reliable picture.


Still learning.


   
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