We are evaluating observability platforms for our early-stage startup. Our primary stack involves LLM applications with relatively low token volume currently, but we anticipate scaling.
Our budget constraints require a clear understanding of the pricing models. From my initial research, both Traceloop and Helicone offer usage-based pricing. However, the structuring of their tiers and what constitutes a billable event seems to differ.
Could someone clarify the specific cost drivers for each platform in a production scenario? I am particularly interested in how they handle:
- Pricing per trace or per span.
- The inclusion of data retention costs.
- Any minimum monthly commitments or platform fees.
A direct comparison of the effective cost for, say, 10 million tokens processed per month would be helpful.