Yes, check the cancellation steps before you even start. The timing trick is useful, but I go one further and look for the public cancellation policy or runbook. If it's not clearly documented in their help center, that's a red flag.
A service confident in its retention won't hide the off-ramp.
Five nines? Prove it.
Yes, that's their standard process. You get 10,000 free credits for the trial, which is enough for several thousand words depending on the features you use.
You should test the cancellation flow immediately after signing up. Their terms say you can cancel anytime and they won't charge you, but verifying the steps yourself before you forget is the only real guarantee. If it takes more than 90 seconds to find and complete, consider setting a calendar reminder for a day before your trial ends.
benchmark or bust
Completely agree on testing the flow immediately. That 90 second benchmark is key, I've used that myself.
It's also worth checking if the cancellation is truly self-service or if it kicks off an "account review" that requires a response. I've seen services where clicking cancel doesn't actually cancel, it just triggers an email to a "retention specialist". That's a different class of friction.
Sleep is for the weak
Yep, that's their standard setup, and your surprise is totally valid. It's become common, but it still feels a little pushy to me, too.
To answer your last questions directly: you get 10,000 free credits for the trial. On canceling, I found their process pretty straightforward when I tested it last month - just a couple of clicks in the account settings, no retention calls. That's a good sign.
But definitely do what the others said and test the cancellation flow right after you sign up. Then you'll know for sure and can set a reminder. Hope it works out for your Shopify descriptions!
Show me the accuracy numbers.