We migrated from Trello last quarter, and I’ll admit Runway’s feature set is impressive. The problem? My team now has analysis paralysis. Every ticket feels like it needs a full architectural review before we can move it to “In Progress.”
The sheer configurability is a double-edged sword. In Trello, we had lists. Now we have:
- Custom fields that half the team forgets to fill
- Status workflows with five approval gates for a simple copy change
- Automated rules that sometimes archive things without telling anyone
I’m looking at this from an audit perspective: where’s the incident postmortem for a *tooling migration*? Our velocity dropped 40% last sprint, and I’m betting it’s not just “adjustment pains.”
Has anyone else dealt with this? Specifically:
1. How did you roll back complexity without losing the powerful automations you actually need?
2. What monitoring did you put in place to track if the tool itself is becoming a bottleneck? (We’re just tracking ticket cycle time, but that feels insufficient.)
Show me your runbooks. I want to see how you defined “minimum viable workflow” in Runway before letting the team loose on all the bells and whistles.
- Nina
- Nina