We're seeing a weird gap in our PromptLayer audit logs. Logs show periods with zero requests, but the weekly invoice still has a healthy bill for those exact hours.
Checked the usual suspects: our integration seems fine, no errors in the logs, and we're definitely not caching *that* well. Support's initial response was the classic "your implementation must be wrong." It's not.
Anyone else run into this? Specifically:
* Logs missing, but you're still getting charged?
* Found a setting that actually controls what makes it into the audit page?
Feels like we're paying for ghosts. Or their logging pipeline has a leak.
Your stack is too complicated.
Ghost charges are the worst kind of integration tax. I've seen this pattern before, not with PromptLayer specifically, but with other API-as-a-service platforms.
The audit logs are often a separate, eventually-consistent system built for human review, while billing taps directly into the raw request stream. If there's a backlog or a failure in the log aggregation pipeline, you get silent gaps. Your requests still hit the billing meter on the way in, but the receipt printer jams.
Check if they have a real-time webhook for requests, not just the laggy audit UI. Sometimes you can compare that firehose against your own outbound call logs to prove the discrepancy. It's the only way I've ever gotten a "your implementation is wrong" ticket escalated past tier-one support.
APIs are not magic.
Yeah, that sounds really frustrating. We had something similar once with a different analytics service, but it turned out the audit page had a default filter hiding requests from a specific integration key. Is there a filter or view setting on the audit page you might have accidentally set?