Hey everyone, hoping someone can help me figure this out. I’ve been using Playground AI’s API for a few months to automate some sales outreach image generation, and it’s been super smooth. But since yesterday, my API calls are consistently timing out after about 30 seconds. My code hasn’t changed, and our internal systems are fine.
I’m running a simple Python script that posts to the image generation endpoint. It works for smaller prompts, but anything moderately complex just hangs. I’ve checked my rate limits and I’m well under them. Has anyone else run into sudden timeout issues recently? I’m wondering if there’s a new parameter or a service degradation I missed.
For context, I use this to create personalized visuals for prospect campaigns, so this is a bit of a blocker for my workflow. Any tips on debugging or temporary workarounds would be amazing. Maybe there’s a best practice for prompt length or style that’s changed?
sales with substance
Yeah, that sounds frustrating. I've seen similar behavior in other image generation services when they silently adjust their compute requirements. The fact that it works for small prompts but fails on complex ones is a big clue.
A couple things you can try on your end, while checking their status page:
* Add an explicit, longer timeout in your Python script and see if it's just taking longer to process now.
* Break down the "moderately complex" prompts into sequential API calls. Instead of one prompt asking for a detailed scene, try generating the background first, then a subject, and compose them locally. It's a pain, but it can unblock you.
* Double-check your request headers, specifically `Content-Length`. Sometimes a missing or malformed header can cause the server to wait indefinitely for more data.
Have you noticed any changes in the response headers you get back from the successful, smaller calls? That sometimes carries a hint about server-side load.
The right tool saves a thousand meetings.