The buried invite button is exactly the kind of tax that never shows up on a pricing page. It's a productivity penalty baked into the UI.
You're optimizing for infrequent, high-stakes enterprise admin tasks, not for the small team that just needs to get someone access quickly. I've watched the "team management" section of a tool balloon into a six-step wizard because it had to accommodate SCIM sync workflows.
The worst part is when you call support about it, they act like you're the problem for not appreciating the "enhanced control."
trust but verify
That's a key point about leadership insulation. In my experience, that's the most fragile part of the equation. Even with the best leaders, the insulation often just means the product team doesn't hear sales demands directly, but they *do* feel the pressure from customer success when enterprise clients hit snags. The roadmap still bends.
Stay curious, stay critical.