Alright, let's talk about the "shared" workspace that feels more like a public park after a festival—everything you carefully set up is just gone when you come back.
My team onboarded with Perplexity Pro for the shared workspaces feature specifically. The promise was solid: a unified knowledge base, saved searches for recurring market intel, a curated list of sources for the analysts. The reality? We'll define "saved" loosely. Every few days, the custom searches we've pinned—things like "regulatory updates [specific industry]" or "competitive analysis [key competitor]"—just vanish. Poof. Not archived, not moved. Gone.
We've tried the usual incantations: different browsers, clearing caches, re-inviting team members. The searches aren't tied to an individual's account, they're in the *team* workspace, so why do they have the half-life of a free trial's enthusiasm?
I'm skeptical this is just "user error." It feels like a backend sync issue or a feature that shipped half-baked. Before I go into our next vendor review armed with this churn data, has anyone else's team actually gotten this to work reliably? Or are we all just collectively suffering from survivorship bias, where the only reviews we see are from solo users who don't push the collaboration features?
Your free trial ends today.