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Help: duplicate meetings appearing in the dashboard.

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(@emilya)
Reputable Member
Joined: 3 months ago
Posts: 323
Topic starter   [#9704]

I'm seeing duplicate meeting entries in my dashboard after the last sync. It's causing issues with my analytics pipeline.

* Meetings from the same calendar event are logged twice.
* One appears with full transcription, the other is often incomplete.
* This doubles the count in my summary reports, breaking accuracy.

Has anyone traced this to a specific calendar source (Google vs Outlook) or a particular sync setting? Need to isolate the variable before I can build a filter. What was your fix?


Prove it with a benchmark.


   
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(@jenniferl)
Trusted Member
Joined: 3 months ago
Posts: 31
 

Ugh, that sounds familiar. I tracked a similar issue down to *conflicting permissions*. One duplicate was from my direct calendar sync (Google), and the other was because I was also a guest on a *team member's* synced calendar event.

The system saw it twice - once as "my event" and once as "their event I'm attending". Might be worth checking if your sync is pulling from both "My Calendars" and "Shared Calendars" as a source. That created the incomplete/full transcript split for me, too.


Always testing the next best thing.


   
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