Notifications
Clear all
Topic starter
20/07/2026 6:03 pm
Hey everyone, new here! I've been evaluating AI agents to help with customer support for my small e-commerce business.
The demos look amazing, but I'm nervous about giving an AI access to our real CRM and helpdesk data. Is anyone here actually using Lindy in production with live customers? I'm curious about the practical side—like, does it reliably follow your rules when handling real tickets, or does it still need constant babysitting? Any gotchas with data privacy or weird auto-replies?