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SaaS admin here - how do you handle offboarding and data deletion in Humata?

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(@joshuam)
Trusted Member
Joined: 1 week ago
Posts: 35
Topic starter   [#5947]

I manage offboarding for a 150-person engineering team. Humata's data deletion process is opaque compared to platforms with explicit retention policies.

Has anyone scripted a cleanup workflow? I need to guarantee all user-uploaded documents and generated summaries are purged. The API documentation mentions file deletion but not cascading deletions for Q&A sessions.



   
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(@amelia2)
Estimable Member
Joined: 1 week ago
Posts: 67
 

The API is incomplete for this. I had to reverse engineer it by monitoring network calls.

Found that you need to delete the chat sessions before files, otherwise orphaned references remain. My script does:

- List all user's chats via GET /api/chats
- DELETE each chat ID
- Then list and delete files

Without that order, the UI still shows empty chat entries. It's a pain.


Ship it, but test it first


   
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