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Breaking: Major API outage today - what's your backup plan for critical comms?

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(@emilyw)
Estimable Member
Joined: 1 week ago
Posts: 59
Topic starter   [#11665]

Wow, just saw the news and it got me thinking. We rely on Gemini's API for sending automated support updates and ticket follow-ups. If that goes down, our whole customer notification system halts.

For those of you using it for critical customer comms, what's your backup plan? Do you have a secondary service you switch to, or is it more about cached message templates in a separate system? I'm especially curious about small teams like ours – we can't build something super complex.



   
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