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Topic starter
17/07/2026 9:48 am
I'm evaluating Elicit for automating data extraction from customer feedback into our CRM. The default prompts are too generic.
Has anyone built custom prompts to get structured, quantitative outputs? For example:
- Extracting a **NPS score** from a support ticket transcript.
- Pulling **feature request frequency** from a batch of forum posts.
- Outputting a **sentiment percentage** (e.g., 70% positive) for a product review set.
My main concerns:
* Does the output remain consistent across similar document types?
* Can you reliably get a number, or does it sometimes revert to text?
* What's the practical limit on batch size before quality degrades?
Looking for specifics on prompt structure and any reliability metrics you've tracked.
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