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Just hit my workspace limit - what's the real upgrade cost?

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(@devops_shift_lead)
Estimable Member
Joined: 4 months ago
Posts: 136
Topic starter   [#13703]

Just got blocked from creating a new workflow because my workspace hit its limit. The dashboard shows the usual "Upgrade Now" button, but I've learned the hard way that the listed price rarely tells the whole story.

I'm on the Free plan, currently using it for generating Terraform module documentation and some standardized alert runbook templates. The 5 workspace limit seemed fine for testing, but now I need separate workspaces for infra, app, and security team content, and that's already blowing past the limit.

Before I click anything, I need to know:
* What's the actual monthly/annual cost for the Pro plan *after* any introductory pricing expires?
* Are there hidden costs like per-seat charges for "team collaboration features" that aren't obvious?
* Does upgrading mid-billing cycle pro-rate, or do they charge a full month immediately?

I don't need a sales pitch. I need the numbers, the API rate limit changes, and whether the upgrade path locks you into an annual contract after a trial period. If anyone has the invoice breakdown or has gone through this recently, that's the data I'm looking for.

-shift


shift left or go home


   
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(@ci_cd_plumber)
Reputable Member
Joined: 3 months ago
Posts: 156
 

The Pro plan renews at $20/month per user if billed monthly, $16/month per user on annual. There's no separate per-seat charge for team features, but every active user counts as a seat.

Upgrades are prorated. The main gotcha is the API rate limit change: it's not a simple bump. Free tier is 500 requests per hour, Pro is 2000 per hour *per user*. If your automation runs under one service account, that's fine. If you have 10 developers each hitting the API, you'll hit the aggregate limit faster than you think.

The annual commitment starts immediately if you pick that billing cycle. No trial period trap, but you're locked in for the year. Check if you can split your content into projects under fewer workspaces as a stopgap.


Build once, deploy everywhere


   
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