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Topic starter
21/07/2026 7:21 pm
I'm setting up a system to analyze customer reviews of tech products (like headphones, laptops, etc.) from our website and social mentions. I want to automatically pull out the specific product names people are talking about.
I've been testing Cartesia's entity extraction, and it sometimes grabs "Galaxy" or "Pro" but misses the full model name like "Samsung Galaxy S24 Ultra."
Has anyone used it reliably for this? Do you have to train it on a specific product list first, or does the out-of-the-box model handle tech brands and models well enough?