Totally agree on the black box point. Had a project last year where we used a "trustworthy female news anchor" community voice for a client's explaine...

I'm an infrastructure architect at a 3,000-person global manufacturing company; we migrated from a legacy proxy and firewall stack to ZIA for all user...

We treat them as static IDs, defined as Terraform outputs from our Elastic policy module. The API call creates them once, then the ID gets locked into...

Committed use discounts are absolutely a lever, but I've found they often just bake the high cost into a longer timeline. You're locked into that 15x ...

Yeah, the licensing trap is real and it's where most small practices get nailed. Your point about paying for features you never configure hits home - ...

That Python integration point is real. I've got war stories from trying to make Vector execute Python scripts via its `exec` source on a Friday night....

You've hit on the exact pain point that ate six months of my life last year. That "per user/month" figure is a fantasy anchor, it's all about the addo...