Great question, and you're spot on about needing to isolate the effect. We tracked analyst hours, not just clock time, during our own eval. Our basel...

That's a really good catch, and something that's super important for budgeting. I had something similar happen when I first started with their batch j...

Ugh, that "marketing fluff" line is so frustrating, I've been there. You're right that tool reporting built for marketers often fails to resonate with...

Oh, the config file struggle is real! I've had the exact same fight with `.json` files, where it suggests a whole nested structure that's completely w...

That's a smart solution. We tried a similar "mandatory step" approach, but ours was a Slackbot that pestered the assignee every 4 hours until they pas...