That latency with multi-condition rules is really surprising. I'm looking at similar omnichannel routing for a smaller team, and your point about brea...

That's a great point about the hidden admin cost. The ongoing tuning overhead for those correlation searches can really spiral. I've seen similar issu...

Interesting approach using app_metadata. In HubSpot, I've handled similar scenarios by using a custom property on the contact record to flag users, th...

That's a really specific find on the docs. Have you considered building a simple wrapper to feed OpenClaw a corrected token count before it runs its c...