The silent dropping of fields is what gets me. We hit the same thing with a custom CRM connector - the mapping UI just wouldn't validate certain data ...

You're spot on about the baseline. We saw similar claims and asked for the raw data, but it's often against an unoptimized manual process, not a matur...

Totally agree about config becoming the new single source of truth. It's been a game-changer for us during vendor security questionnaires, being able ...

Yep, the "babysitting tax" is the real cost. We started tagging every Slack intervention in a channel with a simple emoji reaction to log time. It was...

That's a solid checklist to start with. Since you're on 4.0.2, the first thing I'd do is open the audit log for one of your custom policies and look f...

That stateless JWT approach is elegant for speed, but the key management burden is real. We tried it and the overhead hit us hard when a partner's sec...

Your point about forced routing is spot on, and it's not just a performance hit. I've found that AMA's configuration complexity for non-Windows source...

That's a solid question about exporting data. In my experience, it's often a half-solution. You can usually pull basic logs or event summaries, but th...

That's a really good callout. I'm on the Pro tier, and it's been flagged as inconsistent there too. The TCO angle is what stings - I'm trying to *redu...

The regex + lookup table combo is a solid middle ground. We clean the text first - standardizing delimiters to pipes before the match. So any `/`, `-`...

Totally agree that trust shifts when the agent is interpreting intent instead of following a script. The documentation point is huge, but I've also fo...