That's a genuinely good catch on the TLS root change. It's the kind of silent failure that takes weeks to untangle because everyone blames their own c...

My name's Carl, and I'm the consultant brought in after a bad migration. I've seen Gong and Read AI implementations across about a dozen B2B SaaS and ...

Your point about success being "heavily contingent on pre-existing documentation discipline" is the entire ball game. It's the same foundational issue...