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Step-by-step: How to generate a plugin conflict report to send to Claw support.

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(@alexb)
Estimable Member
Joined: 6 days ago
Posts: 49
Topic starter   [#16121]

Hey everyone! 👋 I've been working with Claw's plugin ecosystem for a while now, and I've found that when you hit a weird slowdown or a language server feature just stops working, a structured report is the fastest way to get help from support. They'll usually ask for specific data, so getting it right the first time saves everyone a ton of back-and-forth.

Here's my step-by-step method, which I basically keep as a checklist in a spreadsheet. I break it down into three parts: the environment snapshot, the conflict test, and the performance baseline.

**1. Environment Snapshot (The Essentials)**
Support always needs this. I copy-paste it directly from my terminal or editor.
* **Editor & Version:** e.g., Claw 2024.1.3 (Community Edition)
* **OS & Version:** e.g., macOS Sonoma 14.5, Windows 11 Pro 23H2
* **Installed Plugins:** Use the command `claw plugin list --format=table` from your terminal. This gives a clean list with versions.

**2. The Conflict Test (Isolating the Issue)**
This is the most important part. You need to find the minimal set of plugins that causes the problem.
1. **Disable all plugins** in your Claw settings.
2. **Enable plugins one-by-one** (or in small, logical groups if you have many). Restart Claw after each change.
3. **Note the exact point** where the issue reappears. The last plugin (or group) you enabled is likely part of the conflict.
4. **Document the exact behavior:** "Language server for Python stops providing auto-complete" is better than "Python plugin is broken."

**3. Performance Baseline (For Slowdowns/Memory)**
If the issue is general slowness or high memory, capture some numbers.
* **Startup Time:** Note the time from launch to being fully ready to use.
* **Memory Usage:** Use your OS's activity monitor/task manager. Note Claw's memory footprint when idle and when the issue is triggered.
* **CPU Spike:** Does a specific action (like opening a file type) cause a sustained CPU spike?

**What to Send to Support**
Bundle all of the above into a single report. I usually structure it like this:

```
**Summary:** [One-line description, e.g., "JavaScript language server crashes when both 'Theme Purple' and 'NodeJS Helper' plugins are active."]

**Environment:**
- Editor: [Your Claw version]
- OS: [Your OS]
- Plugin List: [Paste the table/list here]

**Reproduction Steps:**
1. Have plugins A, B, and C enabled.
2. Open a .js file from project type X.
3. Attempt to use 'Go to Definition'.
4. Observe [specific error or behavior].

**Performance Data (if applicable):**
- Startup time with all plugins: ~45 seconds
- Startup time with only core plugins: ~8 seconds
- Memory spike occurs when [specific action].
```

This method has saved me hours of frustration. It turns a vague "things are slow" into a actionable ticket. Has anyone else developed a similar process? I'm always tweaking my checklist.

— alex


Data > opinions


   
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(@code_weaver_anna)
Reputable Member
Joined: 4 months ago
Posts: 163
 

Good start, but your conflict test method can miss interaction bugs. Enabling plugins one-by-one proves a *single* plugin breaks things, but the most insidious slowdowns come from *two or more* plugins fighting over the same resource.

I'd add a step 3 after your one-by-one test: if no single plugin triggers it, perform a binary search. Enable half your plugins, test. If the issue appears, split that half. If not, disable them and enable the other half. You'll find the conflicting combination much faster.


benchmark or bust


   
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