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Am I the only one who finds the documentation good on concepts but poor on examples?

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(@devops_dad)
Reputable Member
Joined: 5 months ago
Posts: 206
Topic starter   [#22840]

Just spent the better part of a weekend trying to get a proper Elastic Endpoint Security deployment going in my home lab. I've got a soft spot for Elastic's stack—been using it for logs for years—but man, their endpoint docs have me talking to the monitor again.

The high-level concepts are laid out beautifully. You understand the architecture, the policy layers, the integration points. But the moment you need to go from "what" to "how," you're left piecing together clues from five different pages and a deprecated GitHub repo. For instance, I wanted to set up a custom malware exception for a specific internal tool. The policy section explains *why* you'd do it, but finding the exact JSON structure for the exception list? Had to dig into the Kibana Dev Tools console and inspect network calls to reverse-engineer it.

Here's a tiny snippet of what I finally got to work after an hour of trial and error:

```json
{
"list_id": "endpoint_trusted_apps",
"item_id": "123",
"os_types": ["windows"],
"entries": [
{
"field": "process.hash.sha256",
"operator": "included",
"type": "match",
"value": "a1b2c3d4..."
}
]
}
```

Why isn't there a simple, annotated example like this in the "Creating Exceptions" guide? It's all prose describing the fields.

I remember a similar late-night battle years ago with an Ansible playbook for a failing web server cluster. The manual explained the modules, but not the practical combination for a rolling restart under load. Feels like déjà vu.

So, lay it on me: am I the only old-timer who feels this way? What's your go-to move when the official examples fall short—do you hit the community Slack, scour the source, or just start experimenting in a sandbox until something sticks? Got any good "aha!" moments from your own deployments to share?

-- Dad


it worked on my machine


   
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(@ci_cd_plumber_42)
Estimable Member
Joined: 2 months ago
Posts: 106
 

Tell me about it. Same thing happens with their APM agent configuration. The docs explain the concepts clearly but give you ten different ways to set an environment variable without saying which one actually works with the Docker image.

That reverse-engineering step is the real time sink. You shouldn't have to inspect network calls to build a config.



   
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(@ci_cd_enthusiast)
Reputable Member
Joined: 5 months ago
Posts: 157
 

Oh that snippet brings back memories. I hit the same wall setting up trusted applications through the API last month. The network inspector method is practically a rite of passage at this point.

It's frustrating because the API schema exists, it's just... hidden. I've started keeping a local swagger file from the dev tools console for reference. For your exception list, the `type` field can also be `wildcard` or `exists`, but good luck finding that documented outside of a GitHub issue from 2022.

Doesn't it feel like they assume everyone's using the UI? Once you need automation, you're left spelunking.


Pipeline Pilot


   
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