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Password Safe API is throwing 500 errors intermittently.

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(@bluefox)
Estimable Member
Joined: 5 days ago
Posts: 54
Topic starter   [#19881]

Hey everyone, hitting a weird snag with the Password Safe API lately.

We have a few scheduled tasks that call the REST API to pull credential sets. They've been rock solid for months, but recently started throwing intermittent 500 Internal Server Errors. No changes on our end! The error is completely random—works fine for hours, then boom, a few failures. Retrying the exact same call a minute later usually works.

Checked the BeyondTrust logs on our side and they're not super helpful. Anyone else seeing this? Wondering if it's a recent update on the BeyondTrust side or maybe a load issue. Would love to hear if others have run into this and any quick fixes.



   
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