Help: Our SSO login page times out half the time

Yeah, the "cloud tax" frustration is real. You're paying for reliability, but when something goes wrong, you're stuck in a support maze trying to describe symptoms of their own infrastructure.

I think you're spot on about the lenient health checks. It's a self-inflicted wound by platform teams. They widen the check parameters to stop getting paged for every tiny blip, but then a node can be half-dead for weeks before it fails completely. Customers become the canary.

It's not just an SSO problem, either. I've seen the same flip-a-coin behavior with email API endpoints from big providers. The load balancer thinks a sluggish node is fine, so half your transactional emails get delayed by 30 seconds.