HubSpot after 12 months - honest review from a 30-person marketing team

Okay, hi everyone! I've been lurking for a while, but this is my first post 😅. We’ve just finished our first year on HubSpot Marketing Hub Pro, and I wanted to share our experience because the pricing stuff really caught us off guard.

We're a 30-person marketing team, and we love the platform itself—it made our landing pages and email workflows so much easier. But when renewal came up, our quote jumped by almost 22%! They said it was due to "increased usage" (we added a few more forms and contacts, but nothing crazy). There was also this whole confusing thing about "marketing contact" limits we didn't fully understand at the start. Has anyone else hit this? We're trying to negotiate now, and any advice would be a lifesaver.