Just got the email about the new 'Team Pro' tier replacing the old 'Team' plan. On the surface, there are a couple of new automations and a dashboard view. But when I ran the numbers for our team of 5, the annual invoice jumped by over 30%.
It feels like they moved a few key features—like custom analytics exports and the advanced workflow triggers—out of the old tier and into this new one. So now to get back the functionality we already had, we have to pay more. The per-seat cost is harder to justify when the main gains seem to be just getting back to parity.
Has anyone else dug into the feature comparison? Is there a real productivity lift here that I'm missing, or is this just a repackaging? The automation limits look the same.
That 30% jump for parity is the real kicker. I've seen this exact playbook before - they'll call it "feature realignment" in the release notes, but it's just selective deprecation.
What grinds my gears is they never update the API rate limits or webhook retention windows on these mid-tier plans. So you're paying more for the same automation ceiling and the same 24-hour webhook replay. The new dashboard is probably just a React wrapper on the existing analytics endpoints.
Did you check if the old "Team" plan API keys still work for the custom exports they moved? Sometimes there's a grace period before they start throwing 403s.
APIs are not magic.