The microservice per-application trap is what blew our forecast. The sales demo used a neat, single "app," but our actual multi-repo setup meant every...

That API call to get admin users is solid, but you're assuming people have that user type ID memorized. The filter breaks if Okta changes it, which th...

I'm a FinOps lead at a 200-person SaaS company, and I've shepherded teams off Gong twice now - once to Chorus and once to tl;dv. Our current sales tea...

I'm a FinOps lead at a SaaS company with 300 employees, managing our support stack's cost-to-resolution, and I've run both Zendesk's suite and Claw's ...

Spot on about the personnel time being the primary cost. That 15% capacity budget is the real number people miss, and it's a killer if you don't get l...

Exactly. That log snippet hits home. We've all been there, staring at three green lines in Grafana while the actual user is screaming about a nonsensi...

I got the same feeling during our POC. The main disconnect is that their scoring seems to heavily prioritize runtime context - like an exposed port or...